Frequently Asked Questions


Orders

You can place your order by phone, fax, email or mail –

Call us:  1-914-345-3800 / 800-824-2939

Fax us:  1-914-345-0300

Email us: FrontDesk@BPP2.com

Mail us: Best Priced Products, PO Box 1174, White Plains, NY  10602

No! We have no minimum order.

For your convenience, BPP accepts Visa, MasterCard, Discover and American Express credit cards.  Your first purchase will be with credit card, COD or cash with order unless prior credit arrangements have been made.

BPP offers a minimum 1-year warranty on all products.  In cases where the manufacturer includes a warranty card or an extended warranty, contact the manufacturer directly for complete details.

Returns

Please call our returns department:  1-914-345-3800 or 800-824-2939 for a return authorization number (RMA) – this number must appear on each return package.  Send the item(s) to the location given by the BPP returns department, keeping a record of the shipment for your own files (in case a proof-of-delivery is needed from the shipper).  No unauthorized returns will be accepted.  No returns will be accepted after 30 days.  BPP charges a 25% restocking fee for returned merchandise in resalable condition.  BPP will credit your account as soon as the return is processed.  Only the original purchaser will receive credit.

Shipping

Shipping timeframes displayed on the website (e.g. typically ships in 1-2 days) are typical timeframes, not guaranteed timeframes. These timeframes are not applicable to international orders.